FAQs

What are your jewelry made out of?

Most of our jewelry is made out of stainless steel. All material information is under the respective product.

 

Can I, as a nickel allergist, use your jewelry?

Yes! All our jewelery is nickel free.

 

Can I use my discount code on products that are already discounted?

You can use your discount code on already discounted items unless otherwise stated in the information provided with the discount code.

 

How do I make a return and what does it cost?

If you are not satisfied with your order, please contact us at info@zaria.se and we will help you. You can easily make a return by:

1. Print and fill out our return form, download it here (this must be included in the package)

2. Send back what you are not satisfied with + the form in the box you received the order in

3. Write our address Zaria AB / Östra Vintergatan 84 / 703 43 Örebro on the front of the package

4. Go to a postal agent and ask for the easiest way to send the package

5. We will refund you as soon as we receive and reviewed your return

 

How much does shipping cost?

Shipping costs SEK 11 in Sweden and to other countries SEK 22 for all orders under SEK 450. For orders over SEK 450, we offer free shipping.

 

Where is my order?

We send all packages via Postnord. Normal delivery time is between 1-3 working days in Sweden and 2-5 working days to other countries, but delays can of course occur. If your order is late you can always contact us and we will help you.

 

Can I change my order?

No, unfortunately not.

 

Do I have to create an account to order from you?

No, you don't have to. But if you create a member account with us, you get your own member page where you have all your orders and possibly saved bank cards collected.

 

 

 

Can't find what you're looking for?

FREE SHIPPING OVER SEK 450

Jewelry and accessories